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Privacy Policy

1 WHY THIS PRIVACY STATEMENT?
LouVik bvba (Camsol bvba) attaches great importance to the protection of your privacy and personal data. We only process your personal data in accordance with the Regulation and the other relevant current statutory regulations. Any reference to the Regulation is a reference to the Regulation of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (AVG or GDPR).

With this Privacy Statement, LouVik bvba (Camsol bvba) wishes to point out to every user of the website any processing operations that LouVik bvba (Camsol bvba) implements with its personal data and the rights of the user. LouVik bvba (Camsol bvba) reserves the right to change this Privacy Statement at any time. It is up to the user to consult this document on a regular basis. Every substantial change will always be clearly communicated to the user.
2 WHO IS THE PERSONAL DATA PROCESSED?
The website www.louvik.be is an initiative of:

Camsol bvba
Gentsesteenweg 253
9420 Erpe

Contact
Phone: +32 53 280609

LouVik bvba (Camsol bvba) acts as controller and only determines whether in collaboration with others which personal data is collected via the website, as well as the purpose and means for the processing of these personal data. LouVik bvba (Camsol bvba) uses processor (s) that process personal data on demand or on behalf of the controller. The processor is obliged to ensure the security and confidentiality of the personal data. The processor always acts according to the instructions of the controller. Processors are used for hosting purposes.

Personal data is only processed for internal use. LouVik bvba (Camsol bvba) undertakes not to sell personal data to third parties for secondary or unrelated purposes as defined in this Privacy Statement, unless stated otherwise at the time the data is collected.


3 ON WHAT LEGAL BASIS ARE MY INFORMATION PROCESSED?
In accordance with the Regulation, we process personal data based on the following legal grounds:
Based on the implementation of the agreement as agreed with the user, or the exercise of pre-contractual steps taken on his application;
On the basis of compliance with legal or regulatory provisions, relating to the management of the contractual relationship, in particular the invoicing;
Based on our legitimate interest in sending information and newsletters to our customers;
Based on your explicit permission for sending promotional offers (direct marketing).

4 WHAT PERSONAL DATA IS PROCESSED?
LouVik bvba (Camsol bvba) undertakes to process only the data that are relevant and necessary for the purposes for which they were collected. Following categories of personal data can be processed by LouVik bvba (Camsol bvba)
Personal identification data (name, first name, address, e-mail address, telephone number, country and birthday);
Contact details (telephone number, e-mail address);
Electronic identification data (IP address, cookies);
Leisure activities and interests;
Financial identification data (bank details);
References (passwords).
The data will not be collected for longer than permitted by law and in no case longer than necessary for the realization of the purposes mentioned below.
5 PURPOSE OF PROCESSING?
LouVik bvba (Camsol bvba) collects your personal data in order to offer you a safe, optimal and personal user experience. The collection of personal data becomes more extensive as the user makes more intensive use of the website and the associated services of LouVik bvba (Camsol bvba)
Data processing is essential for the operation of the website and the associated services. The processing of personal data takes place for the following well-defined purposes:
Authentication and giving the user access to his user profile;
Offering and improving the personalized and general services of LouVik bvba (Camsol bvba)
Customer management, including customer administration, order management, deliveries, invoicing and sending newsletters;
The detection and protection against fraud, errors and / or criminal behavior.
Marketing purposes such as sending the LouVik bvba (Camsol bvba) newsletters. In this case, LouVik bvba (Camsol bvba) ensures that the required informed consent is obtained in advance from the user.
During a visit to the website, some data is collected for statistical purposes. Such data is necessary to optimize the use of our Websites. These data are: IP address, presumed place of consultation, time and day of consultation, which pages were visited. When the user visits the website, he declares to agree with this data collection intended for statistical purposes as described above.

6 WE ALSO USE COOKIES!
During a visit to the website, 'cookies' can be placed on the hard disk of your computer and this only to better tailor the website to the needs of the returning visitor. Cookies help us to optimize your visit to the website, to remember technical choices (for example, a language choice, a newsletter, etc.), and to show you more relevant services and offers.
If you want to consult the website and / or webshop, it is recommended that you have cookies enabled. However, if you prefer not to, you are of course free to disable the cookies via your browser settings.
7 RIGHTS OF THE USER
7.1 WARRANTY OF A LAWFUL AND SAFE PROCESSING OF YOUR PERSONAL DATA
Your personal information is always processed for legitimate purposes, as set out in article 5.
They are collected and processed in an appropriate, relevant and proportional manner, and are not kept longer than necessary to achieve the set goals.
7.2 RIGHT TO INSPECTION
If you can prove your identity, you acquire the right to obtain information about the processing of your data. In this way you have the right to inspect the purposes of the processing, the categories of personal data, the categories of recipients to whom the data are sent, the criteria that determine the period of data retention and the rights that you can exercise with regard to your data.
7.3 RIGHT TO RECTIFICATION
Inaccurate or incomplete information can be improved. It is first of all the responsibility of the User to make the necessary adjustments to his "User profile". One can also address us with a request for change.

7.4 RIGHT TO DELETE YOUR PERSONAL DATA
You also have the right to obtain the removal of your personal data in the following cases:
Your personal data is no longer needed for the intended purpose;
You revoke your consent to the processing of your data and there is no other legal basis for processing your data;
You lawfully submitted an objection to the processing of your personal data;

Your data will be processed unlawfully;
Your data must be removed based on a legal obligation.
The removal of data is mainly related to visibility; it is possible that the deleted data is temporarily stored.
7.5 RIGHT TO LIMITATION OF PROCESSING
In some cases you have the right to request restrictions on the processing of your personal data. This certainly applies in the event of a dispute with regard to the accuracy of data, if the data are necessary in the context of a legal procedure or during the time necessary for LouVik bvba (Camsol bvba) to establish that you are valid your right to removal can exercise.
7.6 OBJECTION AGAINST THE PROCESSING
You have the right to oppose at any time to the processing of your personal data for 'direct marketing' purposes, profiling purposes or purposes arising from the legitimate interests of the data controller. LouVik bvba (Camsol bvba) will cease processing your personal data unless LouVik bvba (Camsol bvba) can prove that there are compelling legal reasons to process your personal data that take precedence over your right to object.
7.7 RIGHT TO DATA LIABILITY
You have the right to obtain the personal data provided to LouVik bvba (Camsol bvba) in a structured, current form. In addition, you have the right to transfer this personal data to another controller when the processing of your personal data is solely based on your consent.
7.8 RIGHT TO WITHDRAW THE PERMISSION
You have the right to withdraw your consent at any time, for example if you have given it for direct marketing purposes.

8 EXERCISE RIGHTS
If you wish to exercise your rights as a user, you must send a written request and proof of identity by registered mail to Gentsesteenweg 253- 9420 Erpe or via e-mail to [email protected] We will reply as soon as possible, no later than one (1) month after receiving your request.
9 POSSIBILITY OF SUBMITTING A COMPLAINT
If you do not agree with the processing of your personal data by LouVik bvba (Camsol bvba), you have the right to submit a complaint to the competent supervisory authority (for Belgium: https://www.privacycommission.be/).